Terms of Service

Last updated: 30.06.2026

This User Agreement and Public Offer (the "Agreement") governs the use of the YouTrade technology platform, the creation of an account and the purchase of access to paid evaluation programs.

The party to this Agreement is Kubayev Capital LLP, BIN 220740002264, registered under the laws of the Republic of Kazakhstan and operating under the YouTrade brand (the "Company" or "YouTrade").

A person who visits the Platform, creates an account and purchases a Service is referred to as the "User".

1.1. YouTrade provides a technology environment for simulating the financial market and assessing the User's skills.

1.2. All accounts, balances, positions and transactions of the User under this Agreement are virtual.

1.3. No brokerage, bank or investment account is opened for the User, and no real funds or financial instruments are transferred to the User.

1.4. The fee is paid for access to the software and the evaluation program. It is not an investment, a deposit, a bet or trading capital.

1.5. Successful completion of the Evaluation Program does not mean that the User is provided with real capital, a brokerage account or the right to manage the Company's funds.

Subject to the requirements of clause 7.5, the User becomes entitled to an invitation to participate in a separate Extended Simulated Program. The terms of participation and of any contractual remuneration are governed by a separate Agreement on Participation in the Extended Simulated Trading Program (Trader Agreement).

2.1. For the purposes of this Agreement, the "Platform" means the websites, Personal Account, software, trading interfaces and other digital services used under the YouTrade brand.

2.2. The following may be available on the Platform:
1) free browsing of the website and information materials;
2) a free demo mode;
3) free registration and account creation;
4) paid evaluation programs, challenges and other digital products.

2.3. A paid Service may include:
1) access to the software, except for the features listed in subclauses 1), 2) and 3) of clause 2.2 of this Agreement;
2) creation of a virtual account;
3) a nominal virtual balance;
4) display of quotes in a simulated environment;
5) the ability to perform Virtual Transactions;
6) automated checks of limits and rules;
7) statistics and evaluation of results;
8) other features.

2.4. The price, access period, nominal balance, number of stages, risk rules and other parameters of a specific program are shown before payment and form part of this Agreement.

3.1. By visiting the Platform or using the demo mode, the User accepts the terms that apply to free use of the Platform.

3.2. By creating an account and taking a separate affirmative action confirming consent, the User accepts the terms of registration and use of the account and confirms that they have read the Privacy Policy.

Consents to the processing of special categories of data, biometric identification, cross-border transfer and other actions for which the law requires separate consent are requested separately.

3.3. By paying for the selected program, the User fully and unconditionally accepts:
1) this Agreement;
2) the price and parameters of the order;
3) the Rules of the selected program;
4) the applicable Payment and Refund Policy, if it is published separately.

3.4. The Company may record the date, time, IP address, method of acceptance and version of the documents accepted by the User.

4.1. A virtual account is a software account record and is not a real brokerage or bank account.

4.2. The Nominal Balance:
1) is a calculated value within the Platform;
2) does not belong to the User;
3) does not confirm that a corresponding amount of real funds exists;
4) cannot be withdrawn, transferred or used outside the Platform;
5) is not a loan or financing provided to the User.

4.3. Virtual Transactions:
1) do not result in the purchase or sale of real financial instruments;
2) are not orders to a broker, the Company or any other person;
3) do not create a real investment portfolio;
4) do not give the User any rights to the Company's assets, accounts, transactions or profit.

4.4. The display of real (or near-real) market data does not mean that a transaction is executed on the relevant market.

4.5. The Company does not provide the User with brokerage, banking, investment, dealer, custody or advisory services and does not manage the User's assets.

4.6. Terms such as "trading", "account", "capital", "balance", "profit", "profit share", "funded account" and similar terms used in the interface are used solely in the context of the simulation. Any remuneration after completing the evaluation is governed by a separate Agreement on Participation in the Extended Simulated Trading Program (Trader Agreement).

4.7. A virtual loss does not create any debt of the User to the Company. The User's financial risk under a paid program is limited to its price.

5.1. The Company may provide free demo access without registration or payment.

5.2. The demo mode is intended only for getting familiar with the interface and may have limited functionality.

5.3. Results in the demo mode:
1) are not results of an evaluation program;
2) are not stored permanently;
3) do not give the right to move to the extended program or to receive payouts;
4) may be reset by the Company without notice.

6.1. The User must:
1) be of legal age;
2) have the necessary legal capacity;
3) act in their own name;
4) provide accurate and up-to-date information;
5) be entitled to use the Platform under the laws of their country.

6.2. The account is personal. The User may not:
1) transfer the account or access details to third parties;
2) use another person's account;
3) register using another person's documents;
4) let an outside person manage the account;
5) circumvent limits on the number of accounts.

6.3. The User is responsible for keeping the password secure and must notify the Company immediately of any unauthorised access.

6.4. The Company may request confirmation of the User's identity, age, residential address, tax residency, ownership of the payment instrument and bank details.

6.5. The Company may restrict service to certain countries and persons where necessary to comply with the law, sanctions restrictions or provider requirements, or for risk management.

7.1. Each paid program is run under the Rules shown to the User before payment.

7.2. The Rules may set:
1) the size of the Nominal Balance;
2) the maximum daily loss;
3) the maximum overall drawdown;
4) the minimum number of active days;
5) permitted instruments and virtual volumes;
6) restrictions related to time and news events;
7) conditions for using automation;
8) criteria for successful completion;
9) the validity period of the account;
10) conditions for a retry or restart.

7.3. The result is determined on the basis of Platform data.

7.4. The Company may correct obvious technical and calculation errors, erroneous quotes, duplicated Virtual Transactions and results arising directly from a malfunction.

Any correction must be proportionate to the effect of the error and may not be used to arbitrarily cancel a result achieved in good faith.

7.5. Successful completion of the Evaluation Program gives the User the right to an invitation to participate in the Extended Simulated Program, provided that:
1) the User has passed identification and the required checks;
2) there is no breach of this Agreement or the Program Rules;
3) there are no signs of fraud, use of another person's identity or transfer of the account;
4) there are no legal, sanctions or territorial restrictions;
5) it is technically possible to serve the User.

Successful completion does not mean that the User is provided with real capital and does not by itself give a right to a payout. A right to contractual remuneration may arise only under a separate Agreement on Participation in the Extended Simulated Trading Program (Trader Agreement).

7.6. If a technical error of the Platform has materially affected the ability to complete the program or the reliability of the result, the Company, at its discretion:
1) restores the virtual account;
2) corrects the result;
3) extends the program period;
4) provides a retry;
5) applies another proportionate way of restoring the User's position.

8.1. The User may not:
1) exploit technical errors, quote delays or malfunctions;
2) manipulate program results;
3) coordinate related or opposite actions between accounts;
4) transfer the account or use account management services;
5) use bots, scripts, API or other automation without permission;
6) copy transactions between accounts in breach of the Rules;
7) create multiple accounts to circumvent restrictions;
8) interfere with the operation of the Platform or bypass its protection;
9) use another person's documents or payment details;
10) use the Platform for fraud or other unlawful activity.

8.2. If a breach is suspected, the Company may temporarily suspend the account, request explanations and carry out a review.

8.3. If a material breach is confirmed, the Company may close the account, cancel the result related to the breach and refuse further service.

9.1. The price, currency and scope of the Service are shown before payment.

9.2. Paid programs are provided on a prepayment basis.

9.3. When paying by bank card, payment details are processed by an independent payment provider. Full card details are entered by the User on the payment provider's secure page and are not transferred to the Company, unless a different procedure is expressly disclosed to the User before payment. The Company receives the information needed to confirm, record and refund the payment.

9.4. The User may only use a payment instrument that belongs to them or one whose use has been duly authorised by its owner.

9.5. The Service is considered activated from the moment the User is given access to the purchased virtual account or program.

9.6. Automatic renewal and recurring charges are allowed only if their cost, frequency and cancellation procedure were separately disclosed to the User before payment.

9.7. Banks and payment systems may apply their own fees and exchange rates.

10.1. Before a paid program is activated, the User may cancel it and request a refund of the price paid, if the virtual account has not yet been provided and the Company has not started providing an individually ordered Service.

10.2. After the program is activated, the User may stop using it and withdraw from further performance of the Agreement.

The amount to be refunded is determined taking into account:
1) the volume of the Service actually provided;
2) the period and functionality the User was able to use;
3) the Company's actual and documented expenses;
4) mandatory requirements of applicable law.

10.3. The User may request a full refund if:
1) the Company, through its own fault, did not provide the paid access;
2) a double or erroneous charge occurred;
3) the payment was made in the wrong amount due to a technical error;
4) a full refund is expressly provided for by the Program Rules or applicable law.

10.4. If the Service could not be provided for a significant period for a reason within the Company's control, the Company, at its discretion:
1) extends the access period;
2) restores the account;
3) provides a comparable replacement;
4) refunds the price of the part of the Service not provided.

10.5. To review a request, the Company may ask for:
1) the account email and account ID;
2) proof of payment;
3) information needed to verify the identity of the applicant;
4) bank or payment details needed for the refund.

The Company does not require documents unrelated to verifying the payment or the identity of the applicant.

10.6. Refunds are made by the same method used for payment, unless another method is agreed by the Parties or required by the payment provider.

A refund is made within ten days after a positive decision, unless a different period is set by law or the payment provider's rules. The time it takes to credit the funds depends on the User's bank.

10.7. If a payment dispute (chargeback) is initiated, the Company may temporarily suspend the account until the review is completed.

Using the chargeback mechanism does not deprive the User of mandatory rights provided by law; however, providing knowingly false information to the payment provider may be considered a breach of this Agreement.

11.1. To operate the Platform, the Company may engage providers of trading interfaces, quotes, cloud infrastructure, payments, identification and other technology services.

11.2. The use of Match-Trader interfaces or those of other providers does not create a brokerage or investment relationship between the User and the relevant provider.

11.3. Quotes and virtual execution may differ from the real market, including differences in speed, spreads, slippage, commissions, liquidity and availability of instruments.

11.4. The Company may temporarily restrict access to the Platform for scheduled maintenance, troubleshooting, security or to comply with mandatory requirements of the law and providers. Where possible, the Company notifies the User of scheduled maintenance in advance. Emergency work may be carried out without prior notice.

11.5. If a continuous system-wide unavailability of a paid program lasts more than twenty-four hours and materially prevents its use, the Company applies one of the remedies provided for in clause 10.4 of this Agreement.

12.1. The Company processes personal data for:
1) registration and account management;
2) identification and KYC checks;
3) provision of the Services;
4) processing of payments and bank details;
5) fraud prevention;
6) User support;
7) compliance with legal requirements.

12.2. The procedure for processing, transferring and storing data is governed by a separate Privacy Policy.

12.3. Where the law requires separate consent for processing, transfer to third parties or cross-border transfer of data, such consent is requested separately.

12.4. The Company may transfer the necessary scope of data to payment, KYC, technology and other providers involved in providing the Services.

13.1. The Platform, software, interfaces, design, trademarks, texts, databases and other materials belong to the Company or the relevant right holders.

13.2. The User is granted a limited, personal, non-exclusive, revocable and non-transferable right to use the Platform only for its intended purpose.

13.3. The User may not copy, modify, decompile, reverse engineer, extract data from, resell access to or create derivative products from the Platform without written permission.

14.1. The User may stop using the Platform at any time.

14.2. The Company may suspend or terminate access in the event of:
1) a confirmed material breach of the Agreement or the Program Rules;
2) fraud or use of another person's identity;
3) transfer of the account to a third party;
4) a threat to the security of the Platform;
5) refusal to complete a reasonably necessary identification or anti-fraud check;
6) a legal, sanctions or territorial restriction;
7) non-payment, cancellation or a justified dispute of a payment.

If there is only a suspicion, the Company may temporarily suspend access for the period of the review and request explanations from the User.

14.3. If the Company terminates a paid program without a breach by the User, it provides a comparable replacement or refunds the price of the part of the Service not provided, where applicable to the nature of the program.

14.4. Termination of access due to a confirmed breach does not release the Company from refunding amounts where such a refund is mandatory by law. The refund amount takes into account the part of the Service actually provided, the expenses actually incurred and the nature of the breach.

15.1. The Platform is provided "as is" and subject to technical availability, taking into account the nature of a digital and simulated service.

15.2. The Company does not guarantee:
1) completely uninterrupted and error-free operation of the Platform;
2) that the simulation fully matches real market conditions;
3) successful completion of the Evaluation Program;
4) admission to the Extended Program if the conditions of clause 7.5 are not met;
5) income or a positive result when the User makes real transactions outside the Platform.

15.3. The Company is not liable for real financial decisions and transactions made by the User independently outside the Platform.

15.4. To the extent permitted by law, the Company is not liable for:
1) indirect and consequential losses;
2) lost profits;
3) failures of the User's device or internet connection;
4) actions of independent providers beyond the Company's reasonable control;
5) force majeure.

15.5. The Company is liable for direct, documented damage caused by its intentional actions, gross negligence or culpable failure to provide a paid Service.

15.6. To the extent permitted by law, the Company's total liability for a specific paid program is limited to the amount actually paid by the User for that program.

15.7. These limitations do not apply where liability cannot be limited by law.

15.8. The User shall compensate the Company for direct, documented damage caused by:
1) fraud;
2) intentional interference with the operation of the Platform;
3) unlawful use of another person's data;
4) infringement of the intellectual property rights of the Company or third parties.

16.1. The Company may update the Agreement and the Program Rules in connection with changes in the law, Platform functionality, security requirements or mandatory provider terms.

16.2. A new version is published on the Platform with its effective date. The Company notifies the User of material changes through the Personal Account or by email at least five calendar days before they take effect, except where an immediate change is needed to comply with the law, fix a vulnerability or prevent fraud.

16.3. Material changes apply to the future and do not worsen the price, period, completion criteria or other essential terms of a program already purchased, except in cases of:
1) compliance with a mandatory legal requirement;
2) elimination of a technical vulnerability;
3) prevention of fraud or mass abuse;
4) correction of an obvious technical or arithmetic error.

16.4. Continued use of the Platform after the new version takes effect means acceptance of it for further use. A User who does not agree with the changes may stop using the Platform and exercise the rights provided for in Section 10.

17.1. Questions, refund requests and claims should be sent to: support@youtrade.kz.

17.2. The User must state the account email, the name or number of the program and a description of the circumstances, and attach any available evidence. The Company may request additional materials needed for an objective and thorough review of the request.

17.3. The Company reviews a request within two business days of receiving the necessary information. If the request requires additional technical checks or information from a payment or Technology Provider, this period may be extended once by no more than ten business days, with notice to the User.

17.4. This Agreement is governed by the laws of the Republic of Kazakhstan.

17.5. Before going to court, a Party sends the other Party a written claim.

17.6. A claim is reviewed within ten business days of its receipt, unless the law sets a different period.

17.7. If a dispute cannot be settled through negotiations, it is considered by the competent court of the Republic of Kazakhstan at the Company's location, unless mandatory rules of applicable law provide for a different jurisdiction.

17.8. This Agreement does not limit mandatory consumer rights that cannot be excluded by contract.

18.1. This Agreement, the order parameters, the Rules of the selected program and the Privacy Policy form a single contractual package.

18.2. With respect to the price, access period, Nominal Balance, number of stages and evaluation criteria, the specific program parameters shown to the User immediately before payment and recorded by the Company apply. An obvious technical or arithmetic error does not change the terms of the contract and is corrected with notice to the User.

18.3. Once the User is admitted to the Extended Program, the separate Agreement on Participation in the Extended Simulated Trading Program (Trader Agreement) prevails with respect to participation in that program and the grounds for accrual and payment of Contractual Remuneration.

The Program Rules apply to technical and risk parameters, and the Privacy Policy applies to the processing of personal data.

18.4. Advertising, public and information materials must be consistent with this Agreement. Such materials do not by themselves change the contract; however, the specific features, price and terms of a program shown to the User immediately before payment and confirmed as accepted by the User form part of this Agreement. In case of a conflict, the more specific term accepted by the User applies, except in the case of an obvious technical or arithmetic error.

18.5. The invalidity of any provision does not affect the validity of the remaining provisions.

18.6. The User may not transfer their rights and obligations to third parties.

18.7. The Company may transfer this Agreement to an affiliate or legal successor, provided that the User's essential rights are preserved.

18.8. This Agreement may be published in Russian, English and other languages. In case of discrepancies between language versions, the Russian version prevails, unless the mandatory law of the User's country provides otherwise.

Kubayev Capital LLP
BIN: 220740002264
Republic of Kazakhstan, Almaty, Mamyr-1 Microdistrict, Building 26
Phone: +7 (708) 910-75-00
Email: info@youtrade.kz
Platform websites: https://youtradeprop.com/, https://youtrade.kz/prop
Bank: Kaspi Bank JSC
KBe: 17
BIC: CASPKZKA
Account number: KZ66722S000016864723